Shipping info


Delivery and payment
(orders over $50)

By credit card (online) FREE
Paypal FREE
Bitcoin FREE

Delivery and payment
(orders under $50)

By credit card (online) $5.00
Paypal $5.00
Bitcoin $5.00

Damage claims

How to claim damaged items?


Return policy

How to return purchases?

By credit card (online)

Very convenient payment method. After your order is created you will be redirected to a secure payment bank site, where you will enter the necessary information. Once the transaction is authorized, payment will take place immediately and the goods will be send by no later than the next working day. We are supporting secure protocol 3D secure. Our employees do not have access to the data on your card, everything is exclusively in the hands of the bank.


Convenient payment method. After your order you will be redirected to a secure PayPal payment website, where you enter the necessary information. Once the transaction is authorized, payment will take place immediately and the goods will be send by no later than the next working day. We are supporting secure protocol 3D secure. Our employees do not have access to data about your PayPal account, everything is exclusively in the hands of PayPal.


After creating your order, you will be displayed payment information for payment using Bitcoin and the payment amount in Bitcoins, calculated over the current Bitcoin exchange rate.

Warranty and returns

Damage claims, warranty and returns

Warranty and returns
Although the percentage of returns is very small, it is good to know that here you have the same safeguards as in a physical store. It is in our interest to deal with all returns as quickly as possible, so do not worry that you would have to wait for a return to resolve longer than is necessary (usually everything is solved within a few days).

The guarantee begins to run on the date the product is accepted by the consumer. Items are warranted for 24 months just as in the physical store. The seller is responsible for all defects on the item present upon the delivery to the buyer, or that appear during the warranty period. It will not extend to defects caused by rough handling or mechanical damage.

Complaints Silver.Ag
Richard Pauer - 3P
Levocska 4
040 12 Kosice, Slovakia

Insert the accompanying letter in the shipment, which you can find here.

It is not necessary to address the claimed product in the name of the specific worker.

Under no circumstances send the claimed product cash on delivery. We do not accept such programs. Thank you for your understanding.

Right of withdrawal
In case you want to withdraw from the contract, use this form.


How to return purchases?

Are you not sure that you are selecting the correct product?

With us you are not risking in any way. You can return the item within 20 days of delivery without any reason and we will return your money. To withdraw from the sale's contract you may use this form .

If you ordered incorrect ring size, please, contact us, we will exchange it for the correct one smiley

More detailed information can be found in Terms and Conditions.

Any questions? Contact us.

Items marked with an asterisk * are compulsory



Silver, gold and diamond jewelry Silver.Ag is supplied worldwide, including (but not limited to) these cities: Shanghai, Karachi, Beijing, São Paulo, Dhaka, Delhi, Lagos, Istanbul, Tokyo, Mumbai, Moscow, Guangzhou, Shenzhen, Suzhou, Kinshasa, Cairo, Jakarta, Lahore, Seoul, Mexico City, Lima, London, New York City, Bengaluru, Bangkok, Dongguan, Chongqing, Nanjing, Tehran, Shenyang, Bogotá, Ho Chi Minh City, Hong Kong, Baghdad, Chennai, Changsha, Wuhan, Tianjin, Hyderabad, Hanoi, Faisalabad, Rio de Janeiro, Foshan, Zunyi, Santiago, Riyadh, Ahmedabad, Singapore, Shantou, Yangon, Saint Petersburg, Sydney, Abidjan, Chengdu, Alexandria, Melbourne, Kolkata, Ankara, Xi'an, Surat, Johannesburg, Dar es Salaam, Harbin, Giza, Izmir, Zhengzhou, New Taipei City, Los Angeles, Cape Town, Yokohama, Hangzhou, Xiamen, Quanzhou, Berlin, Busan, Rawalpindi, Guayaquil, Jeddah, Durban, Hyderabad, Kabul, Casablanca, Hefei, Pyongyang, Madrid, Peshawar, Ekurhuleni, Nairobi, Zhongshan, Multan, Pune, Addis Ababa, Jaipur, Buenos Aires, Lucknow, Wenzhou, Incheon, Quezon City, Kiev, Salvador, Rome, Luanda, Kaohsiung, Surabaya, Taichung, Taipei, Gujranwala, Chicago, Osaka, Quito, Dubai, Toronto, Bandung, Brasília, Daegu, Houston, Nagpur, Brisbane, Nagoya, Phnom Penh, Kochi, Paris, Medan, Perth, Sapporo, Bucharest, Manila, Hamburg, Kuala Lumpur, Montreal, Davao City, Barcelona, Caloocan, Philadelphia, Phoenix, Kobe, Guadalajara, Auckland, Fukuoka, Kyoto, Munich, Kawasaki, Milan, Adelaide, Fez, Calgary, Cologne and others...

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