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Free shipping over $50 ♥ 140.000 pcs of jewelry in stock ♥ Direct producer = best prices ♥ 17 years in business ♥ 500.000 satisfied customers ♥ 100% money-back guarantee

HELP & FAQ

1. How do you guarantee the purity of the jewelry?

All of our jewelry is checked by the Assay Office. Act No. 10/2004 Coll., on the Hallmarking and Testing of Precious Metals, also states that the producer or importer is responsible for marking all silver jewelry weighing over 3g. Jewelry weighing less than 3g passes the audit, but is not marked.

 

The Assay Office conducts regular audits of our company in accordance with the law.

 

All gold and diamond products are checked and hallmarked regardless of weight.

 

We have been in the jewelry business for over 17 years and we have more than 500,000 satisfied customers worldwide. You can rely on quality and purity of our products.

2. Is buying jewelry over the Internet safe?


3. The ring I bought does not fit me. Can anything be done about that?


4. Do you have any sizes other than those listed in your e-shop?


5. How long will it take for my piece of jewelry to be delivered?


7. I have had problems ordering goods from Silver.Ag.


8. How do I tell the difference between male and female chains, bracelets, anklets or waist chains?


9. How do I tell the difference between rings for men and women?


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